NRL Mortgage has a unique process flow that sets us apart from the industry standard. Unlike other mortgage lenders, we provide our Loan Originators with a Processing team who take full ownership of all communication with borrowers once a file has been submitted. This process ensures transparent communication throughout the loan process for both the Loan Originator, Realtor, and borrower.
While the journey to homeownership includes many steps, it should not be complicated.
Your dedicated team of specialists take a hands-on role to ensure quick turn-times and milestone updates throughout the process.
Service Level Agreements on turn times
Direct contact with borrowers
Direct contact with Underwriters
Ownership of Loans from A-Z
Dedicated team of underwriters
Direct access for questions, updates, and additional information.
Automated disclosure request process
Same day turnaround ability
Funding on the spot
Early instructions available after conditional approval
Business Development & Marketing
As experts in our industry, we see our loan products and our services from a different perspective than our customers do. Benefits that you see in your service are different than the benefits your customer sees. You perceive what makes your business different – your customer sees only what your services will do for them and chances are, your competitors can do the same thing. Your customer will decide to move forward with the company they “feel best” about. Our job is to make sure they feel best about yours.
One thing is certain – marketing is a business tool that is required to effectively grow and build your production.
That is why we have invested in building out a full suite of marketing services and custom solutions, including:
With robust marketing automation and custom campaign creation
Realtor partner tools
Including single property websites, open house flyers,
and a wide range of co-branded marketing assets
On your contact database that allow you to reach your contacts at crucial moments
Dynamic web assets
Make an impression in-person and online with a fully optimized personal website
Digital marketing tools
Such as interactive calculators and dynamic videos
Local event support
To make your next event a raging success
Social media support
Social media management, content, planning, advertising, and training